Archive for August, 2012

At the Complaint Counter

Monday, August 20th, 2012

An interesting little story from Steve Goodier: I understand that an Athens hotel posted a sign that read: "Visitors are expected to complain at the office between the hours of 9 a.m. and 11 a.m. daily." So, visitors and actually expected to complain? Of course, complaints in themselves are not bad things. ...